Winnie is the Patient Service coordinator. She is probably the first person you meet at the reception when you walk in at the clinic and she ensures all patients are properly registered into the system, answers your inquiry/appointment phone calls. Winnie will also handle billing after your consultation. Overall, she handles all administrative tasks at the clinic.

Susan is the Patient Service coordinator. You will meet Susan at the reception during your visits and she will ensure you are registered into the system and direct you where to sit. Susan also answers all inquiry/appointment phone calls. At the end of your consultation, Susan will do the billing and guide you through the doctor’s recommendation of investigations and your prescription before the next clinic visit. Susan handles all administrative tasks at the clinic as well.

Sandra is a Research Coordinator and Patient Data Manager. She coordinates some of our research projects including overseeing data entry and analysis before handing the reports over for publication in the quarterly journal; African Journal for Rheumatology. Sandra also answers your inquiry/appointment phone calls from time to time and other duties that are assigned to her.

Prof. Omondi Oyoo is an Associate Professor in the Department of Clinical Medicine and Therapeutics, School of Medicine, University of Nairobi, Head of rheumatology unit at the Kenyatta National Hospital in Nairobi, Kenya.